FRONTSTEPS
Visitor Management
FRONTSTEPS is a cutting-edge gate access management system that offers enhanced security and other benefits for Cordillera. Property owners use FRONTSTEPS Visitor Management to authorize personal guests and visitors to their homes.
FRONTSTEPS Login: If you’ve set up your account, access your FRONTSTEPS resident dashboard using the FRONTSTEPS Community app on your mobile device or on a desktop by clicking Cordillera’s sign-in link:
FRONTSTEPS Visitor Management:
- Cordillera property owners use FRONSTEPS Visitor Management to invite personal guests to their homes and authorize them for gate access.
- If you are a Cordillera property owner on record with Eagle County, you may request a FRONTSTEPS account invitation from the CMD Admin Office by emailing info@cordillerametro.org or calling (970) 926-1923.
- The personalized invitation includes information for property owners about how to set up their FRONTSTEPS accounts, verify their information, and install the FRONTSTEPS Community app for iPhone or for Android on their mobile phones. NOTE: The account set-up link expires after 48 hours. If your link has expired, please email info@cordillerametro.org for a new link.
- Family member account management is available. Those who have already set up their FRONTSTEPS accounts have the ability to designate other family members to also control Visitor Management for the property. Find out more about options for family members and how to designate account management to your family members here.
FRONTSTEPS SUPPORT:
- Step-by-step FRONTSTEPS support documents and answers to frequently asked questions are available at www.CordilleraLiving.com/Frontsteps-Support.
- Ongoing support available: Cordillera Metro District provides onboarding assistance and offers training to those who need help managing visitor gate access passes. Need support? Please email the CMD Admin Office at info@cordillerametro.org or call (970) 926-1923 if you have questions or need help with your account. We also welcome you to stop by the CMD Admin Office at 408 Carterville Road.
FRONTSTEPS: What Property Owners Need to Know
Property owners use FRONTSTEPS Visitor Management to invite personal guests to their homes and authorize them for gate access.
Property owners should NOT issue guest passes to any of the individuals listed below using FRONTSTEPS. Cordillera Metro District continues to manage gate access for the following individuals entering our community:
- Property managers
- Housekeepers
- Landscapers
- Realtors
- Service providers
- Vendors
- Contractors
- Others doing work in or around your property
If property owners issue guest passes for any individuals in the above groups, the guest passes will be denied, and they will NOT be allowed gate access without a gate access sticker. For security reasons, all of the above still need to have a gate access sticker issued by CMD affixed to their vehicles.
Additionally, transportation companies and commercial deliveries including grocery and food services, furniture and appliance deliveries, and others are managed by CMD at the gate.
For more information about gate access for workers in our community, see the GATE ACCESS page: www.CordilleraLiving.com/Gate-Access.
Why FRONTSTEPS?
With an expanding population, an increase in traffic, and the insurgence of building in Cordillera since 2020, increased security measures are needed.
FRONTSTEPS BENEFITS FOR CORDILLERA:
- A higher level of security, offering more detailed, real-time data about Cordillera’s contractors, service providers, and visitors
- Offers a significant improvement to Cordillera visitor management system by automating data collection and tracking visitors without transponders through gates
- Links each visitor with a specific address and property owner in our community
- New emergency communication capabilities, including the ability to send targeted messaging via text, voice, and email communications
- Replaces an outdated system and offers an upgrade to the most current technology