FRONTSTEPS
Visitor Management
The Cordillera Metro District Board, along with General Manager Trevor Broersma, have chosen FRONTSTEPS, a cutting-edge gate access management system, to offer enhanced security and other benefits for Cordillera. FRONTSTEPS is being implemented in Cordillera in the summer of 2024.
FRONTSTEPS Login: If you’ve set up your account, access your FRONTSTEPS resident dashboard using the FRONTSTEPS Community app on your mobile device or on a desktop by clicking Cordillera’s sign-in link:
FRONTSTEPS Timeline & Next Steps:
HAPPENING NOW:
- FRONTSTEPS is being implemented in Cordillera in the summer of 2024.
- June 7, 2024: Account set-up is now available. Cordillera property owners on record with Eagle County have been sent a personalized request to set up their FRONTSTEPS accounts, verify their information, and install the FRONTSTEPS Community app for iPhone or for Android on their mobile phones. NOTE: The account set-up link expires after 48 hours. If your link has expired, please email info@cordillerametro.org for a new link.
- If other property owners on record with Eagle County for your property did not receive a request to set up their account, please email the CMD Admin Office at info@cordillerametro.org or call at (970) 926-1923.
- June 27, 2024: Family member account management is now available. Those who have already set up their FRONTSTEPS accounts have the ability to designate other family members to also control visitor management for the property. Find out more about options for family members and how to designate account management to your family members here.
- July 22, 2024: FRONTSTEPS visitor management is now available. Cordillera property owners must now use FRONSTEPS to issue personalized guest passes for visitors to their homes.
NEXT STEPS:
- August 2024: Gate agents and property owners continue to expand their skills with the new FRONTSTEPS gate access technology. By the end of August, Cordillera community members will be using FRONTSTEPS confidently to issue guest passes for their visitors.
- Ongoing support available: Cordillera Metro District will continue to provide onboarding assistance and offer training to those who need help managing visitor gate access passes. Need support? Please email the CMD Admin Office at info@cordillerametro.org or call (970) 926-1923 if you have questions or need help with your account. We also welcome you to stop by the CMD Admin Office at 408 Carterville Road.
FRONTSTEPS: What Property Owners Need to Know
- FRONTSTEPS will replace Cordillera’s current gate management software to provide more secure control over gate entry and exit.
- FRONTSTEPS integrates with Cordillera’s current transponders.
- NO CHANGE in gate access for property owners, property managers, vendors, contractors, and service providers, who will continue to enter and exit Cordillera’s gates in the same way moving forward using current transponders.
- NEW PROCESS FOR VISITORS of property owners: Property owners will issue guest passes through FRONTSTEPS to their visitors using a smartphone app or computer.
Why FRONTSTEPS?
With an expanding population, an increase in traffic, and the insurgence of building in Cordillera since 2020, increased security measures are needed.
FRONTSTEPS BENEFITS FOR CORDILLERA:
- A higher level of security, offering more detailed, real-time data about Cordillera’s contractors, service providers, and visitors
- Offers a significant improvement to Cordillera visitor management system by automating data collection and tracking visitors without transponders through gates
- Links each visitor with a specific address and property owner in our community
- New emergency communication capabilities, including the ability to send targeted messaging via text, voice, and email communications
- Replaces an outdated system and will offer an upgrade to the most current technology